CHICAGO (AP) – A confidential document from the gunshot-detection company ShotSpotter details the extensive role human reviewers play in checking the work of its proprietary, artificial intelligence algorithm. A selling point for crime-fighting tools underpinned by AI has been that they lessen the role of all-too-fallible humans. But the operations document obtained by The Associated Press describes how humans have the ultimate call in deciding whether sounds picked up in more than 140 U.S. cities are gunshots or other noises such as fireworks or thunder. Experts say some of the guidance – including allowing for “100% certainty” in the reviewer’s mind – could allow subjectivity to creep into the decision-making.
